Onyx Support

Need help with Onyx? Send us a message and provide as much information as you can about the issue.

Contact support

Fill out the form below and we'll review your request.

Discord Display Name Discord Username For replies Request type Message

Please don't include passwords, authentication tokens, email addresses, or other private information.

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Before submitting

If you're experiencing trouble connecting to Onyx, check the status page first for known service issues.

Bug reports

Include what you were doing when the issue happened, what you expected to happen, and what happened instead.

Security reports

If you've discovered a potential security issue, select Security as the request type and provide enough information for us to investigate it.